Simply browse our collections, select your desired size and quantity, and add the item to your cart. Once ready, proceed to checkout, enter your shipping details, and confirm your payment method to complete the order.

We accept Visa, Mastercard, and PayPal, along with cash on delivery in select cities across Pakistan. All online transactions are processed through a 100% secure payment gateway.

Orders can be modified or cancelled within 2 hours of placement. Please reach out to our customer support team immediately at hello@meherloom.com so we can assist you before the order is processed.

Yes, we offer free shipping across Pakistan on all orders above PKR 5,000. Orders below this amount are charged a small standard delivery fee at checkout.

Orders are typically delivered within 3 to 5 working days for major cities and 5 to 7 working days for other regions. You'll receive a tracking link by email once your order has been dispatched.

At this time, Meher Loom ships only within Pakistan. We're working on expanding to international destinations soon, so stay tuned by subscribing to our newsletter.

We offer a 7-day hassle-free return policy from the date of delivery. Items must be unused, unwashed, and returned with their original tags and packaging intact.

To exchange an item, contact our support team with your order number and preferred size. Once approved, arrange a pickup or drop-off, and your replacement will be dispatched within 2 to 3 working days.

Once we receive and inspect your returned item, refunds are processed within 5 to 7 working days to your original payment method or as store credit, whichever you prefer.

Each product page includes a detailed size chart with measurements for bust, waist, and length. We recommend comparing these with a similar garment you already own for the most accurate fit.

We work with premium lawn, cambric, khaddar, and chiffon fabrics sourced for comfort and durability, ensuring every piece feels as elegant as it looks, season after season.

We recommend gentle hand wash or dry cleaning for embroidered and delicate fabrics. Always check the care label attached to your garment for specific washing instructions.

No, you can check out as a guest. However, creating an account lets you track orders, save favourites, and enjoy a faster checkout experience for future purchases.

Click "Forgot Password" on the login page and enter your registered email address. You'll receive a secure link to reset your password within a few minutes.